loader image

Vacation Rental F.A.Q.


Vacation Rental Frequently Asked Questions

How far in advance can I place a booking?

Each property is different but generally we begin taking reservations one year in advance. In order to allow property owners to set their rates and reserve dates for the next year, we cannot take reservations before this date. Once you have made a phone reservation, you will need to send your deposit immediately in order to hold that reservation.

When do I pay the deposit and rent?

To hold your reservation, your deposit must be received immediately following the verbal reservation. Your complete rent must be received 30 days before your check-in date.

What form(s) of payment do you accept?

We accept payments in 3 ways: cashier’s check, money order, or credit card through PayPal (with an additional fee). Please do not send cash.

When is your peak season?

Peak season (summer) rates apply from May through September. There is a 3-night minimum for units that do nightly rental, but on holidays the minimum is a 4-night booking.

What is provided in the unit?

All our vacation rentals are fully furnished. For some units, you will need to bring your own linens (sheets & towels). The kitchens are generally equipped with dishes, utensils, stove/oven, refrigerator, pots & pans, and common cooking utensils.

Do your vacation rentals allow pets?

Some units will take small pets, but many units will not. Often, the property owner may ask you to pay for carpet cleaning and/or defleaing after you check-out if you had a pet. Please contact us with specific questions.

Where are your vacation rentals located?

Our vacation rentals are located in Morro Bay, Los Osos and Cayucos. All are within minutes’ drive to the water, and many are within walking distance and/or have ocean views. Morro Bay and Cayucos are both small towns, so you are never far from downtown, restaurants, the grocery store or the water.

What is your cancellation policy?

If you cancel after we receive your deposit and before thirty (30) days prior to your arrival, we will refund your full deposit and/or rent, less a $75 cancellation fee. If we have your deposit and you cancel within thirty (30) days of your reserved arrival date, you will forfeit your entire deposit unless we can re-rent the unit for the period you cancelled. If we have received your deposit AND rental money and you cancel within thirty (30) days prior to your reserved arrival date, you will forfeit your rental money and receive ONLY your deposit back (less a $75 cancellation fee) UNLESS we can re-rent the unit for the period you cancelled. If you booked your stay through VRBO or Airbnb, we must follow the cancellation policy specified for each property, which you agreed to when booking through their site. ALL CANCELLATIONS MUST BE IN WRITING.

What costs are there in addition to the rent?

All rentals require a security deposit (amount varies for each property). All rentals have a minimum cleaning fee (ranging from $150-250). In addition, we are also required to collect city/county bed tax on all rentals for less than 30 nights. This tax is based on the total amount of the rent plus the cleaning fee. The tax rate is 14% in Morro Bay, and 12% in Cayucos and Los Osos. If you choose to pay via PayPal, there are additional fees associated with using your credit card.