Vacation Rental Frequently Asked Questions
How far in advance can I place a booking?
We begin taking reservations for the next calendar year on October 15 at 9:30 a.m. In order to allow property owners to set their rates and reserve dates for the next year, we cannot take reservations before this date. Once you have made a phone reservation, you will need to send your deposit immediately in order to hold that reservation.
When do I pay the deposit and rent?
To hold your reservation, your deposit must be received immediately following the verbal reservation. Your complete rent must be received 30 days before your check-in date.
What form(s) of payment do you accept?
You may pay for your deposit and rent with a personal check, cashier’s check or money order. Please do not send cash. If you are making a reservation on short notice, you may be asked to send a cashier’s check or money order instead of a personal check. For an additional fee, you may also pay via Credit Card or PayPal.
When is your peak season?
Peak season (summer) rates apply from May 15 through September 15. There is a 3-night minimum for units that do nightly rental, but on holidays the minimum is a 4-night booking.
All our vacation rentals are fully furnished. For some units, you will need to bring your own linens (sheets & towels). The kitchens are generally equipped with dishes, utensils, stove/oven, refrigerator, pots & pans, and common cooking utensils. You will receive an inventory for the unit with your reservation confirmation.
Do your vacation rentals allow pets?
Some units will take small pets, but many units will not. Often, the property owner may ask you to pay for carpet cleaning and/or defleaing after you check-out if you had a pet. Please contact us with specific questions.
Where are your vacation rentals located?
The majority of our rentals are in Morro Bay and Cayucos. All are within minutes’ drive to the water, and many are within walking distance and/or have ocean views. Morro Bay and Cayucos are both small towns, so you are never far from downtown, restaurants, the grocery store or the water.
What is your cancellation policy?
If you cancel after we receive your deposit and before thirty (30) days prior to your arrival, we will refund your full deposit and/or rent, less a $25 cancellation fee. If we have your deposit and you cancel within thirty (30) days of your reserved arrival date, you will forfeit your entire deposit unless we can re-rent the unit for the period you cancelled. If we have received your deposit AND rental money and you cancel within thirty (30) days prior to your reserved arrival date, you will forfeit your rental money and receive ONLY your deposit back (less a $25 cancellation fee) UNLESS we can re-rent the unit for the period you cancelled. All cancellations must be in writing.
All rentals have a minimum cleaning fee (ranging from $125-200). In addition, we are also required to collect city/county bed tax on all rentals for less than 30 nights. This tax is based on the total amount of the rent plus the cleaning fee. The tax rate is 11% in Morro Bay, and 12% in Cayucos. This tax rate includes the county’s 1% tax for the SLOCTMD. If you choose to pay via PayPal, there are additional fees associated with using your credit card.